Frequently Asked Questions

Do you have a check-in office?

No, we do not have a physical office at the resort for check-in. You will receive an email 2-3 weeks prior to your stay requesting your guest list. After we receive your list, you will receive a welcome email with specific directions to your unit and door codes.

What happens if something in my unit breaks during my stay or I need something?

We do have an on-site property manager available to attend to any issues or needs. You will find the contact information in the information book in your unit.

What time is check-in/check-out?

Check-in is at 5pm and check-out is at 10am. You may arrive at the resort between 2:30 – 3:00 and use the amenities or launch your boat and use your slip, but you will not have access to your unit until 5:00 pm.

Are linens provided?

Yes, we provided all linens for all beds and all bath towels. Please bring your own beach towels for the pool and lake.

Is there anything I need to specifically bring?

Yes, we do not provide beach towels and ask that you please bring your own as we do not allow our towels to be used outdoors. Any towels used outdoors will incur a charge.

Do you have golf cart rentals?

Yes, we do rent golf carts by the day or week. You may now rent golf carts in advance HERE

Is the pool chlorine or saltwater?

Chlorine

What time of the year are the pools open?

The pools will be open the first week of May and pool heating will be turned on the 2nd week of May. Pools will be heated until the end of September, but will remain open until the 3rd week in October, weather permitting.

Are the pools heated?

Yes, pools are heated starting the 2nd week of May until the end of September.

Are there community hot tubs at the resort?

Yes, there are two hot tubs, one at each pool complex.

Are the hot tubs open year round?

Yes, the hot tubs are open and operating all year.

Does my unit have a private hot tub?

Only the Premium 6 Bedroom Luxury Chalets include a private hot tub.

Can I bring my RV?

Sorry, no RVs are allowed on the premises

Is there parking for my boat/jet ski trailer?

Yes, we do have specially designated parking at the entrance of the resort for trailers.

How many cars can be parked in front of the unit I reserved?

You can park up to three cars in front of your unit; any vehicles beyond the allotted amount of three will need to park in the extra parking toward the entrance of the resort.

Do you provide firewood and roasting sticks?

Yes, firewood is provided and there are several roasting sticks kept in the kitchen.

Does my unit have a grill? Is it gas or charcoal?

Yes, all units have grills and they are gas. We do have grilling tools provided.

Is there a hide-a-bed or futon in my unit?

Yes, in the villas there is a futon in the loft.  In the Chalets there is a sleeper sofa in the lower level living room.

Are there DVD players in the units? What kind?

Yes, each unit has a regular and blue-ray DVD player.

Do you provide games and dvd movies?

Yes, each unit is stocked with a selection of board games and dvds.

What kind of TV/cable?

Dish network

Do you have wi-fi?

Yes, we do have free wi-fi.

How many units are on the property and share the amenities?

There are 20 units.

Do you decorate the units for Christmas and does that include a Christmas tree?

Yes, at Christmas time all units are festively decorated which includes a Christmas tree in each unit.

Can I check-in on Christmas Day?

Sorry, there are no check-ins on Christmas Eve or Christmas Day.

Can I check in on Thanksgiving Day?

Sorry, there are no check-ins on Thanksgiving Day.

Are there walking or hiking trails?

The closest place for walking or hiking is Dogwood Canyon about 5 minutes from the resort on Hwy 86.

We have a reservation over the Fourth of July, do you have a firework show?

Yes, we do provide a fantastic firework show for our guests who are staying July 4th. Kimberling City will also have a display sometime that week.

Can I bring my own fireworks to the resort to ignite?

The only fireworks we allow at the resort are small fireworks such as fountains and sparklers. All others are prohibited. Please pick up the trash.

My friends want to come and spend the day with me at the resort, but they are not actually staying there, can they visit us at the resort or just have a meal with us?

Off-site guests are not allowed at the resort unless a guest fee is paid. This is to ensure the resort does not become overcrowded for our paying guests. The guest fee is $25 per person per night during summer peak season and $15 at all other times contingent upon prior payment and notification of their arrival. The number of outside guests allowed will depend on your unit and whether or not you are at your maximum number of guests.

Can I fish at the resort and do I need a fishing license on this lake?

Yes, you can fish off of our dock and a license is required to fish on Table Rock Lake. You can find information on the internet at https://mdc.mo.gov/.

Where is the closest grocery store?

There is a Harter House grocery store located in Kimberling City, 25-30 minutes away.  There is a Wal-mart Super Center in Berryville, AR, also about 30 minutes away.   Also, there is a new Dollar General in Lampe about 15 minutes away.

Do you sell bags of ice?

Yes, we do have bags of ice for sale if you should need extra ice during your stay and the cost is only $1.50 per bag. We use the honor system and will ask you how many were used via email after you leave.

Are there local restaurants nearby?

Lampe has a very limited selection of restaurants. We like and recommend Parmesan's, an Italian restaurant and pizzeria. Nearby Dogwood Canyon and Persimmon Berry Farm have restaurants and are open seasonally

Do we need to bring basketballs, volleyballs, etc?

No. If we have an amenity listed, we will have everything you need to use it.

What credit cards do you accept for payment?

We accept Discover, Visa or Mastercard.

Do you allow pets at your resort?

No, we do not allow pets.

Is your resort located right ON the lake?

Yes, we are right on the lakeshore!

What happens if something in my unit breaks during my stay or I need something?

We do have an on-site property manager available to attend to any issues or needs. You will find the contact information in the information book in your unit.

What time is check-in/check-out?

Check-in is at 5pm and check-out is at 10am. You may arrive at the resort between 2:30 – 3:00 and use the amenities or launch your boat and use your slip, but you will not have access to your unit until 5:00 pm.

What items are included in the kitchen?

The kitchen is fully stocked with all dish-ware (plates, bowls, cups/glasses), cookware (pots, pans, cookie sheet), utensils, knives, regular drip coffee pot, blender, hand mixer, griddle, crockpot, grill cleaning brush, kitchen towels, dish soap, dish scrubber and more.

We are a big group and need more than one crockpot, do you have extras?

Yes, we do have several extra crockpots. Please ask the property manager upon arrival for an additional crockpot.

Are linens provided?

Yes, we provided all linens for all beds and all bath towels. Please bring your own beach towels for the pool and lake.

What other items are provided?

We provide shampoo, conditioner, soap, body wash, trash bags, dishwasher detergent, dish soap, laundry detergent, toilet paper and a roll of paper towels.

Does my unit have a private hot tub?

Only the Premium 6 Bedroom Luxury Chalets include a private hot tub.

What tolietries are provided?

We provide shampoo, conditioner, soap, body wash, trash bags, dishwasher detergent, dish soap, laundry detergent, a few rolls of toilet paper per bathroom, a hairdryer and one roll of paper towels.

Who do I contact if I have any questions about anything once I am at the resort?

You will have contact information for the on-site property manager in the information book in your unit.  Please contact them with any questions about wi-fi, thermostats, supplies, etc.

Do you have a check-in office?

No, we do not have a physical office at the resort for check-in. You will receive an email 2-3 weeks prior to your stay requesting your guest list. After we receive your list, you will receive a welcome email with specific directions to your unit and door codes.

What happens if something in my unit breaks during my stay or I need something?

We do have an on-site property manager available to attend to any issues or needs. You will find the contact information in the information book in your unit.

What time is check-in/check-out?

Check-in is at 5pm and check-out is at 10am. You may arrive at the resort between 2:30 – 3:00 and use the amenities or launch your boat and use your slip, but you will not have access to your unit until 5:00 pm.

What items are included in the kitchen?

The kitchen is fully stocked with all dish-ware (plates, bowls, cups/glasses), cookware (pots, pans, cookie sheet), utensils, knives, regular drip coffee pot, blender, hand mixer, griddle, crockpot, grill cleaning brush, kitchen towels, dish soap, dish scrubber and more.

Do you have golf cart rentals?

Yes, we do rent golf carts by the day or week. You may now rent golf carts in advance HERE

Does my unit have a private hot tub?

Only the Premium 6 Bedroom Luxury Chalets include a private hot tub.

How many cars can be parked in front of the unit I reserved?

You can park up to three cars in front of your unit; any vehicles beyond the allotted amount of three will need to park in the extra parking toward the entrance of the resort.

Do you decorate the units for Christmas and does that include a Christmas tree?

Yes, at Christmas time all units are festively decorated which includes a Christmas tree in each unit.

Can I check-in on Christmas Day?

Sorry, there are no check-ins on Christmas Eve or Christmas Day.

Can I check in on Thanksgiving Day?

Sorry, there are no check-ins on Thanksgiving Day.

What credit cards do you accept for payment?

We accept Discover, Visa or Mastercard.

How many guests may I bring?

This depends on the size of your unit. Please refer to your rental agreement, paying special attention to additional guest fees and the maximum number of guest allowed. Sorry, but this is strictly enforced to keep the resort from being over crowded.

Do we have to count children and babies in our guest count?

Yes, EVERY guest, regardless of age must be counted in your total guest count. The additional guest fee will be waived for up to 2 children under the age of 2.

Where is the closest grocery store?

There is a Harter House grocery store located in Kimberling City, 25-30 minutes away.  There is a Wal-mart Super Center in Berryville, AR, also about 30 minutes away.   Also, there is a new Dollar General in Lampe about 15 minutes away.

Do you sell bags of ice?

Yes, we do have bags of ice for sale if you should need extra ice during your stay and the cost is only $1.50 per bag. We use the honor system and will ask you how many were used via email after you leave.

Are there local restaurants nearby?

Lampe has a very limited selection of restaurants. We like and recommend Parmesan's, an Italian restaurant and pizzeria. Nearby Dogwood Canyon and Persimmon Berry Farm have restaurants and are open seasonally

What kind of coffee maker is in my unit?

We have regular drip coffee makers, that require regular filters, no cone shapes or filters with numbers, (filters not provided).  We do not have Keurigs.

My friends want to come and spend the day with me at the resort, but they are not actually staying there, can they visit us at the resort or just have a meal with us?

Off-site guests are not allowed at the resort unless a guest fee is paid. This is to ensure the resort does not become overcrowded for our paying guests. The guest fee is $25 per person per night during summer peak season and $15 at all other times contingent upon prior payment and notification of their arrival. The number of outside guests allowed will depend on your unit and whether or not you are at your maximum number of guests.

Can I fish at the resort and do I need a fishing license on this lake?

Yes, you can fish off of our dock and a license is required to fish on Table Rock Lake. You can find information on the internet at https://mdc.mo.gov/.

Do you allow pets at your resort?

No, we do not allow pets.

What is your cancellation policy?

A ninety (90) day notice is required for cancellation and refund of the 10% payment and will incur a $49 cancellation fee.  Cancellations made less than ninety (90) days prior to the arrival date are subject to a 20% cancellation fee of the reservation amount. Cancellations or changes that result in a shortened stay, that are made within 60 days of the arrival date, forfeit the full payments made. For reservations that consist of more than one unit or is longer than a 7-night rental, a 120-day notice of cancellation is required prior to arrival date or a 20% cancellation fee of the rental rate will occur. For large groups, part of a group or family reunions that consist of more than 3 units, a 6 month notice is required or a 20% cancellation fee applies to all units reserved. Cancellation or early departure does not warrant any refund of rent. We also recommend purchasing travel insurance separately by selecting the insurance on our booking page if there is any concern that you will not make your reservation.

How are you cleaning the units based on CDC recommendations for COVID-19?

We pride ourselves on maintaining clean and sanitary housing accommodations and are taking additional measures to ensure that health and safety remain at the forefront. All of our units will be disinfected upon guest departure. With that being said, below are some of the ways we are staying proactive:1. Universal Infection Control Precautions – We will continue to implement high-level infection control practices. We are disinfecting our units after every check out to give our guests the peace of mind during these uncertain times.Units and high traffic areas are treated with an EPA approved antimicrobial agent that instantly kills any microorganisms, especially resistant bacterial spores. It’s precisely engineered as a Bactericide, sanitizer, fungicide, mildewcide, deodorant, germicide, and viricide to kill fungus, viruses, mold, and mildew. It not only kills germs and disinfects but also eradicates pathogenic odors.2. Additional sanitizer stations – We have placed sanitizer stations throughout the resorts to help protect against any germs and help mitigate any potential risks.3. Additional cleaning procedures – We have recommended that all cleaners wear disposable gloves to protect our guests and themselves from any germs as they clean. As always, our cleaners have been paying special attention to cleaning: Sanitizing all kitchen surfaces/appliances, sanitizing all bathroom surfaces, sanitizing TV remotes, sanitizing door handles and more.

Do you offer Trip Insurance?

We do offer trip insurance through Rental Guardian. Please learn more about their policies here: Play Travel Protection. If you would like to purchase a policy, please contact reservations or go to https://fariaresorts.rentalguardian.com/. Please note: Trip Insurance is non-refundable. Cancel for Any Reason Protection can only be purchased at the time of booking for 15 days after booking. Standard Protection can be purchased up to 30 days before check-in.

What happens if something in my unit breaks during my stay or I need something?

We do have an on-site property manager available to attend to any issues or needs. You will find the contact information in the information book in your unit.

We are a big group and need more than one crockpot, do you have extras?

Yes, we do have several extra crockpots. Please ask the property manager upon arrival for an additional crockpot.

Do you decorate the units for Christmas and does that include a Christmas tree?

Yes, at Christmas time all units are festively decorated which includes a Christmas tree in each unit.

We have a reservation over the Fourth of July, do you have a firework show?

Yes, we do provide a fantastic firework show for our guests who are staying July 4th. Kimberling City will also have a display sometime that week.

Can I bring my RV?

Sorry, no RVs are allowed on the premises

Is there parking for my boat/jet ski trailer?

Yes, we do have specially designated parking at the entrance of the resort for trailers.

How many cars can be parked in front of the unit I reserved?

You can park up to three cars in front of your unit; any vehicles beyond the allotted amount of three will need to park in the extra parking toward the entrance of the resort.

Still Need Help?

Call 417-708-5350
Email us here.
112 Cove Lane Court
Lampe, MO 65681